Privacy Policy

1. Who we are

DriveNest Auto Accessories ("DriveNest", "we", "us") is an independent retailer of car interior, safety and comfort accessories. Our store and mailing address is:

We are responsible for the personal information described in this policy that we collect through this website.

2. Information we collect

We keep collection limited to what we need to answer enquiries and run the store.

2.1 Information you give us

• Enquiry details — your name, email address, optional vehicle details (make, model, year), the topic you select and the message you write in our contact form.
• Order request details — name, email address, vehicle details and the items you added to the cart when you send an order request.
• Newsletter subscription — your email address, if you choose to subscribe.
• Return or warranty correspondence — whatever you include in an email to us, which may include an order reference and photographs of a product.

2.2 Information collected automatically

• Technical data — IP address, browser type and version, device type, operating system, referring page and the pages you view on this site.
• Consent records — the cookie categories you accepted or rejected and the date of your choice, stored in your browser so we do not ask you again.
• Local cart data — items you add to the cart are stored locally in your browser. This cart is not a purchase and is not transmitted to us until you submit an order request.

2.3 Information we do not collect

• We do not store full payment card numbers on this website. Any payment step is handled by a third-party payment provider on its own secure checkout page.
• We do not collect government identification numbers, precise geolocation, biometric data or health information.
• We do not knowingly collect information from children under 16.

3. How we use information

• To answer your enquiry, confirm fitment or respond to a return question.
• To prepare an order request, quote shipping and send you a payment link if you ask for one.
• To send product notes by email, only if you subscribed; every message includes an unsubscribe link.
• To keep the site working — remembering your cookie choice and the contents of your cart.
• To understand in aggregate which pages and products are useful, so we can improve descriptions and navigation.
• To detect and prevent abuse, fraud or misuse of the contact forms.
• To comply with record-keeping, tax and consumer-protection obligations that apply to a retailer.

We do not sell your personal information, and we do not share it with third parties for their own independent marketing.

4. Cookies and similar technologies

Cookies are small text files stored by your browser. This site also uses local storage for the cart. We group them into three categories, and you can change your choice at any time using the Cookie settings link in the footer of the store.

Optional cookies are only set after you opt in. Rejecting analytics or marketing cookies does not limit your ability to browse the catalog, read the buying guide or send an enquiry.

4.1 Managing cookies in your browser

You can also delete or block cookies through your browser settings. Blocking all cookies may stop the cart from remembering items. Instructions are available in the help section of your browser: Chrome, Safari, Firefox, Edge and Opera each document this under "privacy" or "site data".

5. Lawful bases for processing

Where data-protection law requires a stated basis, we rely on the following:

• Consent — for optional analytics and marketing cookies, and for email newsletters. You can withdraw consent at any time.
• Contract or pre-contract steps — to prepare an order request, quote shipping or handle a return you have asked about.
• Legitimate interests — to answer enquiries, keep the website secure, prevent abuse and improve our catalog, balanced against your rights and expectations.
• Legal obligation — to keep records where retail, tax or consumer law requires it.

6. Sharing and service providers

We share personal information only with providers that help us run the store, and only as far as needed for their task:

• Hosting and email providers — to run this website and receive and reply to enquiries.
• Payment processors — if you complete a purchase, payment is handled on the provider's secure page under its own privacy notice.
• Shipping carriers — name, delivery address and order contents, so a parcel can be delivered.
• Analytics providers — only if you accepted analytics cookies.
• Professional advisers and authorities — where required by law, court order or to establish or defend a legal claim.

We do not sell personal information, and we do not share contact details with advertising networks for their own use.

7. How long we keep data

When a retention period ends, records are deleted or irreversibly anonymised.

8. Security

We use HTTPS on this website, restrict access to enquiry mailboxes to staff who need it, and keep software and plugins updated. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal data and creates a risk to your rights, we will notify you and any relevant authority as required by law.

9. Your rights and choices

Subject to applicable law, you may ask us to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete information we no longer need for a legal or contractual purpose.
• Restrict or object to certain processing, including profiling for marketing.
• Port information you provided to us, in a structured, machine-readable format.
• Withdraw consent for optional cookies or newsletters at any time.
• Opt out of marketing emails using the unsubscribe link, or by emailing us.

To exercise a right, email drivenest.orders@gmail.com with the subject line "Privacy request". We respond within 30 days and may ask for information to verify your identity. You will not be charged for a reasonable request, and we will not discriminate against you for exercising your rights. If you are not satisfied with our response, you may complain to your local data-protection authority.

10. Children's privacy

This website is intended for adults purchasing vehicle accessories. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, contact us and we will delete it.

11. International transfers

Our store operates from the United States, and providers we use may process data in other countries. Where personal information is transferred internationally, we use appropriate safeguards such as standard contractual clauses or rely on a lawful transfer mechanism.

12. Changes to this policy

We may update this policy when our practices or the law change. The "Last updated" date at the top of this page always reflects the current version. Material changes will be highlighted on this page, and where required we will ask for your consent again.

13. How to contact us

Questions about this policy or your data can be sent to: